PlatformCapabilities

Every website visit starts smarter, so that every patient feels seen.

Convert every engagement into a scheduled patient.

Turn every patient touchpoint into booked, in‑network care—powered by AI concierge, real‑time photo assessment, 24/7 virtual triage by licensed dentists, and active scheduling into your locations. This isn’t another chatbot or call center. It’s a screen‑triage‑book engine that protects chair time while capturing more of the demand you already create. think everything else still works for now.

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How Dental.com Office® Works for DSOs

"One funnel that screens, triages, books, and keeps cases in-network."

Attract & Screen

Visitor engages Cici AI → completes Smart Scan photo assessment

Triage & Guide

24/7 dentist evaluates urgency → determines same-day vs. next-available

Book In-Network

Direct scheduling into designated locations following your rules

Handoffs & Records

Findings sync to DSO system → campaigns for hot leads & reactivation

AIEnvgagement

AI-Powered Engagement

Leverage intelligent automation to engage patients at every touchpoint—from initial web visit through post-appointment follow-up.

UntappedRevenue

Untapped Revenue Streams

Convert previously lost opportunities: after-hours inquiries, website abandoners, and dormant patients through smart reactivation.

patientRouting

Intelligent Patient Routing

Our AI ensures optimal patient-provider matching based on urgency, procedure type, and capacity—maximizing both care quality and revenue.

FirstMover

First-Mover Advantage

Deploy cutting-edge technology before competitors. Shape the future of dental patient acquisition and engagement.

DataInsights

Data-Driven Insights

Build unprecedented visibility into patient journeys, conversion points, and revenue opportunities across your network.

Scalable

Scalable Innovation

Start with pilot markets to prove ROI, then scale systematically across your entire network with confidence.

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Enterprise Configuration & Control

Complete customization for multi-location operations

☑️Custom Routing Rules

Market → location → provider logic with backfill and exclusion lists

☑️Scheduling Controls

Same-day windows, procedure blocks, max-load thresholds per office

☑️DSO-Branded Scripts

Consistent messaging across all locations, no unauthorized clinical advice

☑️Compliance & Audit

HIPAA compliant, consent capture, complete audit trails

☑️Payer Alignment

Integrated with major insurance networks for eligibility verification