Smart Scan

Follow the guides to take 5 photos of your teeth to receive a personalized oral health report and wellness score.

See A Dentist Now

Speak with an online Aetna dentist 24/7 for issues including tooth aches, infections, and dental emergencies.

Second Opinion

A licensed dentist will review your treatment plan from your dentist and provide you with a detailed second opinion report.

Get a Second Opinion

Revolutionize Your Dental Care with AI Photo Assessments and 24/7 Live Virtual Dental Visits

Aetna® has partnered with Dental.com to allow you to check the status of your dental health with an at-home AI photo scan or consult with a licensed dentist anytime, anywhere.

How Smart Scan Works

Create your Dental.com account

Take and submit 5 photos - we'll show you how

Get your score delivered in your secure, personalized patient portal

Further questions? Meet virtually with a licensed dentist at your convenience

AI Scan + Virtual Consultation

While the AI scan is a great first step, a virtual consultation with a licensed dentist will help clarify any questions. Also, the scan can help uncover potential problems, but a discussion of treatment options requires a licensed dentist.

Second Opinions Just Got Easier

Seeking a second opinion on your dental treatment plan has never been more convenient. Dental.com connects you with in-network dental professionals who can provide valuable insights and recommendations to ensure you receive the best care possible. Don't settle for just one opinion when it comes to your oral health – explore your options with Dental.com today.

FAQ's

What does the Dental.com Smart Scan do and why should I use it?

Smart Scan is a new and no-cost screening service available to Aetna Dental® plan members which allows you to better understand the overall health of your mouth and teeth. Receiving a live status of your oral health can help identify potential problem areas to be handled before it becomes serious, gives you a peace of mind, and provides you with tips and product recommendations to maintain your good oral health or to treat an identified condition.

What happens after I upload my photos using the Smart Scan?

Once the photos are uploaded to Smart Scan via Dental.com, the following occurs:

Each photo is examined by Artificial Intelligence (AI) to determine potential cavities or areas of concern
An Aetna Dental network dentist reviews the pictures and the AI data
A final score is determined and posted on your dashboard like a grade on a report card – score 1 through 100 (100 being the best)
The AI software will identify problem areas and specific conditions to be addressed (if any exist)
Detailed suggestions on how to improve or maintain your oral health and hygiene will also be made available
If you would like to speak directly with a dentist to review the results, you can do so by selecting to “See a Dentist Now” from your member dashboard

Who is eligible to use the Dental.com services?

Members with a PPO plan can use the Smart Scan, see a provider, and get a second opinion and will be covered under their plan. Members with a DMO plan can use the Smart Scan at no cost but will need to pay out of pocket for a virtual visit and second opinion.

How do I use the Smart Scan tool?

Please watch this short video to learn how to use Smart Scan for your oral health report: Smart Scan Video . The entire Smart Scan process takes less than 5 minutes.

Will my AI Scan Pictures, results, or findings, be shared with any third parties without my consent?

Dental.com is HIPAA compliant and individual customer details are not shared with your employer, Aetna®, or any third parties.