No-Cost Smart Scan Technology Feature
Easy-to-use guide to help you scan and submit photos
A personalized oral health report and wellness score
There's no cost to try it
See A Dentist Now
Speak with an online Aetna dentist 24/7
Address common issues like toothaches, infections, and emergencies
Get prescriptions, advice, referrals and more.
Second Opinion
Upload or request your records from your dentist
A licensed dentist will review your treatment plan and records
You will receive a detailed second opinion report to help give you peace of mind
Revolutionize Your Dental Care with AI Photo Assessments and 24/7 Live Virtual Dental Visits
Aetna® has partnered with Dental.com to allow you to check the status of your dental health with an at-home AI photo scan or consult with a licensed dentist anytime, anywhere.
How Smart Scan Works
Create your Dental.com account
Take and submit 5 photos - we'll show you how
Get your score delivered in your secure, personalized patient portal
Further questions? Meet virtually with a licensed dentist at your convenience
AI Scan + Virtual Consultation
While the AI scan is a great first step, a virtual consultation with a licensed dentist will help clarify any questions. Also, the scan can help uncover potential problems, but a discussion of treatment options requires a licensed dentist.
Second Opinions Just Got Easier
Seeking a second opinion on your dental treatment plan has never been more convenient. Dental.com connects you with in-network dental professionals who can provide valuable insights and recommendations to ensure you receive the best care possible. Don't settle for just one opinion when it comes to your oral health – explore your options with Dental.com today.
FAQ's
- Each photo is examined by Artificial Intelligence (AI) to determine potential cavities or areas of concern
- An Aetna Dental network dentist reviews the pictures and the AI data
- A final score is determined and posted on your dashboard like a grade on a report card – score 1 through 100 (100 being the best)
- The AI software will identify problem areas and specific conditions to be addressed (if any exist)
- Product suggestions to treat your condition(s) and/or maintain good oral hygiene will be recommended and tailored based on your results
- Detailed suggestions on how to improve or maintain your oral health and hygiene will also be made available
- If you would like to speak directly with a dentist to review the results, you can do so by selecting to “See a Dentist Now” from your member dashboard
Members with a PPO plan can use the Smart Scan, see a provider, and get a second opinion and will be covered under their plan. Members with a DMO plan can use the Smart Scan at no cost but will need to pay out of pocket for a virtual visit and second opinion.
The Smart Scan with clinical summary and product recommendation feature is no cost to the member – no matter if you are on a PPO or DMO plan. The video consultation is a covered benefit for members on a PPO (it does not count against a preventive visit exam, but rather toward a problem-focused exam). The cost for the video consultation for members on a DMO or those that want to pay out of pocket is $59.